{"id":3737,"date":"2026-06-02T08:42:54","date_gmt":"2026-06-02T08:42:54","guid":{"rendered":"https:\/\/casy.ch\/?page_id=3737"},"modified":"2026-06-02T09:39:37","modified_gmt":"2026-06-02T09:39:37","slug":"faq","status":"publish","type":"page","link":"https:\/\/casy.ch\/?page_id=3737&lang=en","title":{"rendered":"FAQ"},"content":{"rendered":"[vc_row content_placement=&#8221;middle&#8221; el_class=&#8221;casy-faq-hero&#8221;][vc_column][wgl_double_headings title_color=&#8221;#161616&#8243; subtitle_color=&#8221;#ff7502&#8243;]Frequently Asked Questions (FAQ)[\/wgl_double_headings][wgl_spacing spacer_size=&#8221;12px&#8221;][vc_column_text]\nClear answers for hoteliers looking for a secure and simple system change.<br \/>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;casy-faq-layout&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_tta_accordion style=&#8221;flat&#8221; c_position=&#8221;right&#8221; active_section=&#8221;1&#8243; collapsible_all=&#8221;true&#8221; shape=&#8221;round&#8221; color=&#8221;chino&#8221; spacing=&#8221;8&#8243; no_fill=&#8221;true&#8221;][vc_tta_section title=&#8221;How much does CASY cost?&#8221; tab_id=&#8221;faq-kosten&#8221;][vc_column_text]\nEvery hotel is different. That is why we create quotes tailored individually to your property, your processes, and your goals. We are happy to advise you personally and provide a non-binding quote.<br \/>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How long does implementation take?&#8221; tab_id=&#8221;faq-einfuehrung&#8221;][vc_column_text]\nThat depends on the size and complexity of your operation. Many hotels are already working productively with CASY after just a few days.<br \/>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Do you support us during the system change?&#8221; tab_id=&#8221;faq-wechsel&#8221;][vc_column_text]\nYes. We support you throughout the entire transition: from planning and data migration to a successful go-live.<br \/>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can existing data be transferred?&#8221; tab_id=&#8221;faq-daten&#8221;][vc_column_text]\nIn many cases, yes. Addresses, reservations, and other available master data can be transferred from your current system. We are happy to review the options together with you.<br \/>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is CASY a Swiss solution?&#8221; tab_id=&#8221;faq-schweiz&#8221;][vc_column_text]\nYes. CASY is developed and supported in Switzerland. You benefit from direct contacts, short decision-making paths, and personal support.<br \/>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Who supports me after implementation?&#8221; tab_id=&#8221;faq-support&#8221;][vc_column_text]\nWe stay by your side even after go-live. If you have questions, you can reach our team directly, without a ticketing system and without long waiting times.<br \/>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can I manage multiple properties?&#8221; tab_id=&#8221;faq-mehrere-betriebe&#8221;][vc_column_text]\nYes. With the right modules, you can centrally manage and analyze multiple hotels, resorts, or properties.<br \/>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Does CASY support online bookings?&#8221; tab_id=&#8221;faq-onlinebuchung&#8221;][vc_column_text]\nYes. CASY provides interfaces to booking platforms, channel managers, and booking engines, and connects with the most important sales channels.<br \/>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Does CASY work in the cloud?&#8221; tab_id=&#8221;faq-cloud&#8221;][vc_column_text]\nYes. CASY is cloud-based. You can securely access your data anytime, from anywhere.<br \/>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What distinguishes CASY from other PMS systems?&#8221; tab_id=&#8221;faq-unterschied&#8221;][vc_column_text]\nCASY combines modern hotel technology with personal guidance. We set up the system together with you, support you during the transition, and remain your direct point of contact afterward.<br \/>\n[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column width=&#8221;1\/3&#8243; el_id=&#8221;kontakt&#8221;][vc_column_text]Contact us<\/p>\n<p>You run a hotel, not an IT department.<br \/>\nThat is why we support you personally in setting up and optimizing your processes.<\/p>\n<p>In the consultation, we show you:<\/p>\n<p>\u2713 how CASY works in daily hotel operations<br \/>\n\u2713 how a system change works in practice<br \/>\n\u2713 which interfaces are available<br \/>\n\u2713 which modules fit your operation<br \/>\n\u2713 how you can reduce effort and gain better visibility[\/vc_column_text][wgl_spacing spacer_size=&#8221;20px&#8221;]\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f8-o1\" lang=\"de-DE\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F3737#wpcf7-f8-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Kontaktformular\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"8\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.7.7\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"de_DE\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f8-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<p><label> Your Name *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Your Email *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-email wpcf7-validates-as-required wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Hotel Name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span> <\/label>\n<\/p>\n<p><label> Your Message<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control has-spinner wpcf7-submit\" type=\"submit\" value=\"Send\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row content_placement=&#8221;middle&#8221; el_class=&#8221;casy-faq-hero&#8221;][vc_column][wgl_double_headings title_color=&#8221;#161616&#8243; subtitle_color=&#8221;#ff7502&#8243;]Frequently Asked Questions (FAQ)[\/wgl_double_headings][wgl_spacing spacer_size=&#8221;12px&#8221;][vc_column_text] Clear answers for hoteliers looking for a secure and simple system change. [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text] [\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;casy-faq-layout&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_tta_accordion style=&#8221;flat&#8221; c_position=&#8221;right&#8221; active_section=&#8221;1&#8243; collapsible_all=&#8221;true&#8221; shape=&#8221;round&#8221; color=&#8221;chino&#8221; spacing=&#8221;8&#8243; no_fill=&#8221;true&#8221;][vc_tta_section title=&#8221;How much does CASY cost?&#8221; tab_id=&#8221;faq-kosten&#8221;][vc_column_text] Every hotel is different. That is why we create quotes tailored individually to your property, your [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - CASY<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/casy.ch\/?page_id=3737\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - CASY\" \/>\n<meta property=\"og:description\" content=\"[vc_row content_placement=&#8221;middle&#8221; el_class=&#8221;casy-faq-hero&#8221;][vc_column][wgl_double_headings title_color=&#8221;#161616&#8243; subtitle_color=&#8221;#ff7502&#8243;]Frequently Asked Questions (FAQ)[\/wgl_double_headings][wgl_spacing spacer_size=&#8221;12px&#8221;][vc_column_text] Clear answers for hoteliers looking for a secure and simple system change. 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