Frequently Asked Questions (FAQ)

Clear answers for hoteliers looking for a secure and simple system change.

Every hotel is different. That is why we create quotes tailored individually to your property, your processes, and your goals. We are happy to advise you personally and provide a non-binding quote.

That depends on the size and complexity of your operation. Many hotels are already working productively with CASY after just a few days.

Yes. We support you throughout the entire transition: from planning and data migration to a successful go-live.

In many cases, yes. Addresses, reservations, and other available master data can be transferred from your current system. We are happy to review the options together with you.

Yes. CASY is developed and supported in Switzerland. You benefit from direct contacts, short decision-making paths, and personal support.

We stay by your side even after go-live. If you have questions, you can reach our team directly, without a ticketing system and without long waiting times.

Yes. With the right modules, you can centrally manage and analyze multiple hotels, resorts, or properties.

Yes. CASY provides interfaces to booking platforms, channel managers, and booking engines, and connects with the most important sales channels.

Yes. CASY is cloud-based. You can securely access your data anytime, from anywhere.

CASY combines modern hotel technology with personal guidance. We set up the system together with you, support you during the transition, and remain your direct point of contact afterward.

Contact us

You run a hotel, not an IT department.
That is why we support you personally in setting up and optimizing your processes.

In the consultation, we show you:

✓ how CASY works in daily hotel operations
✓ how a system change works in practice
✓ which interfaces are available
✓ which modules fit your operation
✓ how you can reduce effort and gain better visibility