How to reduce the risk of overbooking in your business
Overbooking is a common problem in the hotel industry and can be really unpleasant for hotel guests. Fortunately, with a hotel management software like CASY, you can avoid overbooking and always guarantee your guests an available hotel room.
The CASY Hotel Software offers a range of reservation management features that allow hotel managers to monitor all available rooms. For example, the software can automatically manage reservations so that the maximum number of guests allowed in a room is not exceeded.
In addition, CASY offers extended functions to manage availability. This way, you obtain an overview of the number of available rooms and can avoid overbooking.
CASY also offers analysis and reporting tools to monitor market trends and forecast future room demand. This allows you to regulate your hotel’s prices and room availability to optimise occupancy.
Additionally, with a hotel software like CASY, you can efficiently manage cancellations. For example, if a guest cancels their room, CASY automatically releases it for new bookings. This means you do not need to think about cancellations and multiple bookings of the same room.
Finally, a hotel software like CASY also improves your guests’ experience. With the software, you manage reservations more efficiently and offer your guests a better and more personalised service. For example, the software can store your guests’ preferences, such as room selections or individual requests. This allows you to personalise your services and improve the guest experience.
With a hotel software like CASY, you can therefore avoid the risk of overbooking and manage reservations more efficiently.