• Home
  • Why CASY?
  • Articles
  • About us
Kontaktieren Sie uns
  • Home
  • Why CASY?
  • Articles
  • About us
Kontaktieren Sie uns
  • Home
  • Why CASY?
  • Articles
  • About us
  • Contacts
  • Home
  • Why CASY?
  • Articles
  • About us
  • Contacts
Blog
Home News 4- Stressed hoteliers
News

4- Stressed hoteliers

19/04/2022

After a nightcap at the bar, Mr Smith and Mrs Jones want to go to the reception to make a remark about the disappointing surprise menu. ‘I think they owe me something’ says Mrs Jones to her partner, ‘what they served me was miserable’.

There is no one at the reception. Therefore, Mrs Jones rings the golden bell. Three minutes go by, but nobody arrives. The second time, she hits the bell harder, but without success. ‘They call it a 24-hours-reception on their website. I think they’re just referring to the furniture’ she comments dryly, as after further minutes anybody hasn’t arrived yet. Right in this moment, a door behind the reception opens, and a woman with greyish hair arrives. ‘Oh, have you been waiting for long?’

‘A bit, yeah’ Mrs Jones expression is not a good sign.

‘I’m so sorry.’ The hotelier tries to calm her. ‘I was so concentrated on paperwork that I didn’t hear you a tall. We’ve had a lot of arrivals today, and I had to fill in all notification forms for the police.’

With a modern hotel management software like CASY (casy.ch), notification forms can be generated within the system in just a few seconds.

In the next chapter, Mr Smith and Mrs Jones will experience the worst-case scenario for hotel guest.

3- I’m vegan!05/04/2022
5- So sorry, we’re overbooked03/05/2022

Related Posts

30/04/2021
News
Find out how to eliminate the risk of overbooking
91
0 Comments
08/04/2023
News
How does CASY improve your guests’ hotel experience?
53
0 Comments

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

  • English
Search
Last Articles
  • Pre-stay email: How to use them effectively
  • CASY: The Hotel Software for a Perfect Organisation
  • How to reduce the risk of overbooking in your business
  • All the Advantages of a Hotel Management Software
  • How does CASY improve your guests’ hotel experience?
Archive
  • June 2023
  • May 2023
  • April 2023
  • March 2023
  • February 2023
  • January 2023
  • December 2022
  • November 2022
  • June 2022
  • May 2022
  • April 2022
  • March 2022
  • May 2021
  • April 2021
  • March 2021
  • February 2021
  • January 2021

2023 © Casy Software Solutions Sagl. All Rights Reserved. Privacy Policy.

#softlab_button_65103c3faeeb5 .wgl_button_link { color: rgba(255,117,2,1); }#softlab_button_65103c3faeeb5 .wgl_button_link:hover { color: rgba(255,255,255,1); }#softlab_button_65103c3faeeb5 .wgl_button_link { border-color: rgba(255,117,2,1); background-color: transparent; }#softlab_button_65103c3faeeb5 .wgl_button_link:hover { border-color: rgba(255,117,2,1); background-color: rgba(255,117,2,1); }#softlab_button_65103c3fb4dc8 .wgl_button_link { color: rgba(255,117,2,1); }#softlab_button_65103c3fb4dc8 .wgl_button_link:hover { color: rgba(255,255,255,1); }#softlab_button_65103c3fb4dc8 .wgl_button_link { border-color: rgba(255,117,2,1); background-color: transparent; }#softlab_button_65103c3fb4dc8 .wgl_button_link:hover { border-color: rgba(255,117,2,1); background-color: rgba(255,117,2,1); }#blog_module_65103c3fcbfbb.blog-posts .blog-post_title, #blog_module_65103c3fcbfbb.blog-posts .blog-post_title a { font-size:24px; line-height:36px; }#blog_module_65103c3fcbfbb.blog-posts .blog-post_text { font-size:14px; line-height:24px; }