Your guests’ hotel experience starts even before their arrival. 

One element that your guests value particularly is a welcome email, which conveys valuable information and is sent a few days before their arrival. 

Communicating with guests via email is a strategic activity for hotel managers. The advantages of pre-stay emails are numerous:

• Increase anticipation of the hotel experience by welcoming your guests in advance;
• Reassure your guests;
• Identify your guests’ preferences to offer personalised solutions;
• Transmit useful information;
• Give the opportunity to book additional offers and thus increase the revenue of your establishment.

Some useful information that you might want to include in a pre-stay email is:

• Times for check-in and check-out;
• Ways to cancel or change the booking;
• Directions to the hotel;
• Additional offers;
• Tips for activities during the stay. 

Another strategic option is to send a post-stay email after the departure of your guests’. A typical example of this is a satisfaction survey joined with thanks for their stay. 

For our CASY Hotel Software, there is also a Self-Check-In module. This allows hotel managers to request their guests to fill in their personal details and comfortably check-in at home. 

Thanks to our PrePostStay-Mail module, you can contact your guests completely automatically via email before and after their stay, whenever you wish.

CASY is a comprehensive front-office programme that makes the administration and management of hotels, guesthouses, holiday flats and resorts much easier. 

CASY offers numerous advantages in the hotel industry. Here we present to you the most important ones. 

Suitable for establishments of all sizes 

Would you like to simplify the management and monitoring of your small hotel business? However, are you afraid that this would result in excessive costs?

Digitalisation does not differentiate between small and large businesses: CASY is therefore the flexible and efficient solution for you. 

CASY can be expanded modularly at any time and thus adapts perfectly to your needs. You only pay for what you really need. It is therefore an extremely flexible solution that adapts to the individual requirements of each client and establishment. 

Efficient administration 

With CASY, you monitor important hotel data precisely and in real time. CASY offers all the administration options required for hotel management. You also receive numerous statistics to monitor all your hotel’s activities and create long-term forecasts. 

Founded by hotel industry professionals

The CASY Hotel Software was born from the experience and passion of hoteliers. Thanks to their twenty years of experience in running hotels and their daily contact with hotel and resort managers, the founders of CASY have unrivalled expertise.

Customer support 

Customer support is a priority for CASY and is therefore provided with care and attention. We carry out the software configuration according to the requirements of your hotel and offer you tailor-made support. We place particular emphasis on the initial configuration and training, so that we can adapt the software to the individual needs of our customers. 

Simple and intuitive operation 

With our software, you can carry out your reception tasks easily, quickly and efficiently. 

You don’t need to install any additional hardware and you manage your hotel exclusively in the cloud: this way, you can access it from anywhere in the world and from any device. 

We remain available to answer your questions. Please contact us here: https://casy.ch/?page_id=2613&lang=en

Overbooking is a common problem in the hotel industry and can be really unpleasant for hotel guests. Fortunately, with a hotel management software like CASY, you can avoid overbooking and always guarantee your guests an available hotel room. 

The CASY Hotel Software offers a range of reservation management features that allow hotel managers to monitor all available rooms. For example, the software can automatically manage reservations so that the maximum number of guests allowed in a room is not exceeded. 

In addition, CASY offers extended functions to manage availability. This way, you obtain an overview of the number of available rooms and can avoid overbooking. 

CASY also offers analysis and reporting tools to monitor market trends and forecast future room demand. This allows you to regulate your hotel’s prices and room availability to optimise occupancy. 

Additionally, with a hotel software like CASY, you can efficiently manage cancellations. For example, if a guest cancels their room, CASY automatically releases it for new bookings. This means you do not need to think about cancellations and multiple bookings of the same room. 

Finally, a hotel software like CASY also improves your guests’ experience. With the software, you manage reservations more efficiently and offer your guests a better and more personalised service. For example, the software can store your guests’ preferences, such as room selections or individual requests. This allows you to personalise your services and improve the guest experience. 

With a hotel software like CASY, you can therefore avoid the risk of overbooking and manage reservations more efficiently.

Managing a hotel can be stressful and time-consuming. However, a hotel software like CASY can simplify the work of hotel managers and improve the overall guest experience. 

One of the biggest advantages of a hotel software like CASY is the integration of many functions on a single platform. For example, CASY offers tools for online booking, the management of reservations, cancellations, availability, pricing and much more. Thanks to the integration of all these functions, you can perform all these tasks on a single platform. 

Another advantage of CASY is the ability to automate many manual processes, such as invoicing and accounting. This not only reduces human errors, but also saves you time and allows you to focus on more important aspects of your business. 

In addition, CASY offers a range of analysis and reporting tools that allow you to monitor your hotel’s performance in real time. This allows you to draw on data and market trends when making important decisions for your business. 

But one of the most important benefits of a hotel software like CASY is improving the guest experience. CASY offers tools for managing online reviews and guest relations, which allow you to respond quickly to your guests’ wishes and improve their overall experience.

Guest experience is a fundamental part of hotel management. In this highly competitive industry, guest satisfaction is a key factor for customer loyalty and success. In order to guarantee a high quality experience, all available instruments must be used. In this sense, CASY is a valuable tool to improve your guests’ hotel stay. 

1. Fast check-ins and check-outs: Thanks to CASY, your guests can check in and out quickly and easily without having to queue at reception. With the online check-in function, guests can complete the registration form in advance, which reduces waiting times and consequently improves their experience. 
2. Personalised service: CASY gives you an organised overview of your guests’ preferences, requests and personal data. This way, you can make them feel welcome and at ease. With the help of this information, your staff can offer a personalised service and satisfy the individual needs of each guest. 
3. Fast and direct communication: CASY allows you to communicate directly and quickly with your guests via email. You can send them important information about their stay, such as details of their booking, their room, special offers or events at your hotel. 
4. Activity management: Thanks to CASY, your guests can quickly and easily book your hotel’s activities, services and experiences without having to contact reception or other members of the staff. This allows them to plan their stay in a personalised and satisfying way. 

Overall, CASY improves the guest experience in your hotel thanks to a series of innovative and intuitive functionalities. With a personalised service, direct communication and activity management, you can offer a high-quality experience and meet the needs of each of your guests. In this way, CASY helps to strengthen guest loyalty, increase the profitability of your hotel and reaffirm your position in the market.

CASY is a hotel management software like no other. Thanks to its intuitive interface and flexibility, it can be adapted to the needs of hotels of all types and sizes. In this article, we highlight some of the features that make CASY so unique and essential for hotel management: 

1. Planning and management of bookings: CASY’s intuitive and easy interface allows you to manage all bookings in an efficient and organised way. Thanks to the online booking function, your guests can book their rooms in real time. This reduces waiting times and improves the guest experience. 
2. Guest Management: CASY gives you an organised overview of your guests’ preferences, requests and personal details. This way, you can make them feel welcome and at ease, providing them with a unique and unforgettable hotel experience. 
3. Electronic billing system: With CASY, you can issue electronic invoices quickly and accurately, reducing sources of error and processing times. In addition, CASY allows you to track your hotel’s income and expenses, making financial management become much easier and more transparent. 
4. Reports and analyses: CASY allows you to create detailed reports and analyses on your hotel’s performance. This allows you to monitor your business and make informed decisions in order to increase profitability of your establishment. 

Overall, CASY is a comprehensive and intuitive hotel software through which you can improve your hotel’s efficiency and increase your guests’ satisfaction. Its numerous features and its flexibility make CASY the ideal solution for any type of hotel.

The CASY Hotel Software is an essential tool for any hotel or establishment that wants to increase efficiency and simplify processes. In this article, we will examine 5 reasons why you cannot do without this software.

Simple and intuitive booking management 

With CASY, you can manage all bookings efficiently and keep a detailed record of them. In addition, you can send automatic emails to customers to confirm bookings and keep a record of payments. This allows you to spend less time managing bookings and more time providing an optimal guest experience.

Flexibility and customisation

CASY is a flexible and customisable software that can be adapted to the specific needs of each establishment. This means that you can configure the software according to your preferences and your specific needs, e.g. management of bookings, invoicing and accounting.

Integrated billing and accounting system

CASY includes an integrated invoicing and turnover reporting system that simplifies the management of payments and invoices. In addition, the software includes a comprehensive reporting system that allows you to accurately monitor your establishment’s finances and make informed management decisions.

Access from anywhere

CASY is available from any device with internet access, making it an ideal option for those who need to access their establishment’’s data quickly and from anywhere. This allows you to run your business efficiently, even when you are off-site.

High-quality customer support

CASY offers excellent customer support: Our support team is available 24/7 to assist our customers. This means that you can be sure to receive the support needed at any time, which is crucial to ensure the continuity of your business.

If you have any questions, we will be glad to answer them.

CASY is a hotel management software designed to make the management of hotels and establishments easier and more efficient. This tool was developed to meet the needs of hotel managers and offer a complete and customisable solution for the management of bookings, payments, invoicing and accounting.

The CASY Hotel Software features a user-friendly and intuitive interface. Despite its completeness, it is very easy to use and allows you to manage all aspects of your hotel business quickly and accurately. The software is available in several languages and can be used from any device with internet access, making it an ideal option for those who need to access their establishment’s data quickly and wherever they are.

One of the main advantages of CASY is its flexibility: the software is able to adapt to the specific needs of each establishment and can be customised to meet the requirements of each individual hotel. This means that, as a hotel manager, you can configure the software according to your own preferences and specific requirements, e.g. management of bookings, invoicing and accounting.

CASY also offers a complete booking management solution. The software makes it possible to manage all bookings efficiently and to keep a detailed record of them. In addition, it is possible to send automatic emails to guests to confirm bookings and keep a record of payments.

The CASY Hotel Software also includes an integrated invoicing and revenue accounting system. This makes the management of payments and invoices very easy and allows you to keep an accurate record of all financial transactions made. In addition, the software includes a comprehensive reporting system that allows you to monitor your establishment’’s finances accurately and make informed management decisions.

Finally, CASY offers excellent customer support: our support team is available 24/7 to provide dedicated assistance to you. 

Our aim is to always guarantee the best for our customers: the most advanced technology and the most convenient interface to help you manage your hotel in the best possible way while optimising time and costs.

If you work in the hotel industry, discover here the reasons why you can’t do without CASY if you want to improve your hotel management. 

User-friendly

CASY’s new interface is very simple and user-friendly, immediate and intuitive. The aim we have pursued in developing the CASY Hotel Software is precisely our desire to simplify our customers’ work. 

No additional hardware needs to be installed, and the management completely takes place in the cloud: access is possible from anywhere in the world and with any device.

Modular and usage-related costs

Don’t miss out on this opportunity for your hotel: CASY’s costs are modular according to the needs of the specific hotel and are amortised within a short time. Its functionalities and effectiveness are incomparable. 

CASY can be extended by modules at any time, so that it adapts perfectly to your needs: you only pay for what you really need.

It is therefore an extremely flexible solution that adapts perfectly to the needs of each customer and the specifics of each facility.

Security and monitoring 

Thanks to CASY, you will obtain timely, precise and real-time monitoring of all the most important data for the management of your establishment at all times. Management through CASY is comprehensive and covers every aspect of your business.

Your data will be safe with CASY. The CASY Hotel Software guarantees all our customers an organised and secure management.

Contact us now to obtain all information you need.

The widespread digitalisation has transformed most industries and continues to do so. The hotel industry is no exception to this trend.

CASY is a comprehensive front-office programme that greatly facilitates the management of hotels, guesthouses, holiday homes and resorts.

The challenge for hotels is to become smarter and offer their guests technological and digital services.

Management software is the ideal solution for this, because it allows you to centralise and optimise all front-office and back-office activities of your hotel. 

With our innovative CASY software, you can have all the important information for the management of your hotel in one place:

– Simple and intuitive use 

– No need for additional hardware; access possible from anywhere in the world (also from mobile) 

– Clear accounting and control of revenues 

All this at an unbeatable price-performance ratio!

A digitalised hotel management simplifies processes, which leads to savings in time and money – not only for managers, but also for guests.

Our CASY Hotel Software allows you to keep up with the latest digitalisation requirements of the market without needing to make large technological investments. It is, in fact, a cloud-based solution that can be perfectly customised to the needs of each individual hotel facility.

The CASY Hotel Software guarantees all our customers an organised and secure management. Thanks to our software, you can manage your hotel optimally, saving time and costs and retrieving the information you need quickly and efficiently. 

We are happy to answer any questions you may have. Contact us here: https://casy.ch/?page_id=2613&lang=en