CASY Front

The heart of your hotel operations, with all essential functions for reception, reservations and administration.

Keep track of bookings, occupancy, arrivals, departures and revenue at all times. The dashboard automatically adapts to desktops, tablets and smartphones.

  • Fast search for reservations using various freely combinable criteria.
  • Clear overview of the selected reservations.
  • Direct creation of new reservations for rooms or rental properties.
  • Export of guest data and reservations for mailings and further analysis.
  • Fast address search with various freely combinable search criteria.
  • Clearly manage and edit customer profiles.
  • Create new reservations directly from the customer profile.
  • Flexible fields adaptable to the requirements of your business.
  • Centrally manage email addresses and use them for mailings.
  • Targeted segmentation with multiple marketing codes per contact.
  • Fast address search using multiple combinable criteria.
  • Simple management and editing of customer profiles.
  • Creation of new reservations directly from the customer profile.
  • Flexible and customizable fields tailored to your establishment’s needs.
  • Centralized management of email addresses for campaigns and communications.
  • Precise segmentation using multiple marketing codes per contact.
  • Control access to CASY through individual user accounts and passwords.
  • Predefined user roles ensure security and clearly defined responsibilities.
  • Administrator, PowerUser, User and WeakUser roles are available by default.
  • Correspondence templates available in 4 languages.
  • Invoices for individual guests, companies and groups.
  • Quotations for individual guests, companies and groups.
  • Confirmations for individual guests, companies and groups.
  • Wide range of lists and reports for different areas of hotel operations.
  • Daily lists for reception, housekeeping and restaurant teams, including relevant information and notes.
  • Reports and overviews for individual days or selected date ranges.
  • Up-to-date information for efficient planning and organization.
  • Monthly reports for accounting, management, visitor taxes and other operational areas.
  • Forecasts and analyses across multiple months.
  • Annual statistics with year-on-year comparisons, by booking source or room category.
  • Reports on revenue, arrivals, overnight stays and room occupancy.
  • Official statistics and reporting, including country statistics and overnight stay reports.
  • Cash closing reports, control lists and accounting reports.
  • Detailed revenue analyses by booking accounts and accounting accounts.
  • Booking accounts and services available in 4 languages.
  • Accounting accounts with individual VAT allocation.
  • Automatic allocation of revenue across multiple accounts.
  • Distribution based on fixed amounts or percentage values.
  • Flexible support for individual accounting requirements.

Room categories with descriptions available in 4 languages for professional guest communication.

  • Manage resources booked by the day, such as hotel rooms, parking spaces or other rental units.
  • Manage resources booked by the hour, such as seminar rooms, wellness areas or saunas.
  • Flexible management of different resources within one central system.
  • Easy planning and full visibility for optimal utilization.
  • Idiomas del programa disponibles en alemán, inglés, francés, italiano y español.
  • Idiomas de correspondencia con los huéspedes configurables libremente.
  • Comunicación en el idioma preferido de sus huéspedes.
  • Ideal para huéspedes internacionales y establecimientos multilingües.

 

Online sale

CASY Online Distribution Reach your guests through the most important distribution channels. Modular extensions for successful online distribution

Through integrations with Channel Managers such as Holidu, Hotel-Spider, Vertical Booking and Simple Booking, CASY connects to the world’s leading booking portals and distribution channels, including Booking.com and many others.

Availability, rates and reservations are managed centrally and automatically synchronized across all connected booking channels.

Automatic rate adjustment for optimal occupancy and improved revenue performance

Room allocations can be completely closed for specific periods.

Flexible availability management
Room allocations can be completely closed for specific periods.

Send payment requests by email, including a direct link to the invoice.

Credit card details are automatically transferred to CASY through the Channel Manager (excluding the CVC security code).

 

Guest Communication

Modular extensions for communicating with your guests.

Senden Sie wichtige Informationen, Links und Hinweise automatisch vor der Anreise an Ihre Gäste.

With the Post-Stay Mail module, guests automatically receive an email after their stay, including links to review platforms and feedback opportunities.

Enable your guests to check in quickly and conveniently, regardless of reception opening hours.

At reception, guests can enter, update and digitally sign their details directly on an iPad. The information is automatically transferred to and stored in CASY.

CASY automatically tracks guest birthdays and sends personalized birthday greetings, helping you stay connected even after their stay.

Passport and ID data are captured by scanning and automatically transferred into CASY.

Connection to other systems

Modular expansions for the connection with other systems

Data is automatically exchanged between CASY and the POS system. Contact us for a list of supported systems.

2-way-connection to different channel managers.

This way, you will manage the available rooms and insert the desired contingents and prices directly from CASY Front into the various online sales channels.

Submit your monthly HESTA statistics directly to the Federal Statistical Office with a single click.

Export your data in the appropriate format for external systems such as H-Benchmark, Ticino Ticket, Feratel Guest Cards or cantonal reporting platforms.

Automatic collection and submission of police registration forms through official reporting platforms where available.

CASY transmits availability data to RoomPriceGenie and imports the automatically calculated rates. The optimized prices are then available for manual bookings in CASY and are automatically forwarded to the connected Channel Manager.

Integrate secure online payments directly into CASY – simple, reliable and automated.

Access codes are automatically generated and sent to guests, providing simple and secure access to the hotel or room.

 

Administration

Modular extensions for efficient administrative and business processes.

Keep track of outstanding invoices and pending payments at all times.

Accounts receivable management helps you monitor open balances and maintain full visibility of your receivables.

Allows one or more rooms or apartments to be assigned to an owner. Individual statements and settlements can be created for each owner.

Manage and analyze multiple properties within one central system.

Housekeeping staff can immediately see on their tablet when a room has been checked out. Once cleaning is completed, the room can be marked as ready with a single click and reception is automatically notified.

Personalisation

Expand CASY with features that match the needs of your business.

Flexible management of multi-bed rooms and bed capacities.

Keycodes can be saved in CASY and then be sent in a confirmation email to the guest.

Manage and rent additional services flexibly by the hour or by the day.

 

Contact us

You run a hotel — not an IT department.
That’s why we support you in setting up and optimizing your processes.